JOY WANGUI
System Administrator · Cloud Infrastructure · Nairobi, Kenya

I keep the quiet machinery running, so nobody has to think about it.

I'm Joy, a systems administrator who finds a quiet satisfaction in infrastructure that simply works. I take applications from code to reliable production on AWS and GCP: deployment pipelines, databases, secrets, release checks, and the troubleshooting when something breaks between the app, the server and the cloud. I automate the tedious parts, tighten the risky ones, and write down how it all works.

kui@infra~ %
→ sysadmin · cloud infrastructure · automates the boring parts
kui@infra~ %
Kui · who i am
// about

Careful by temperament, automated by habit.

I'm a System Administrator at Dentsu Kenya, where I've worked since June 2022. I'm the only infrastructure person on our in-house platforms, working alongside frontend and backend developers to turn applications into deployable services, verify each release, and trace failures when something breaks.

Day to day that means Cloud Run and Cloud SQL in production on GCP, EC2 and RDS staging on AWS, CI/CD pipelines with migration checks and rollback, alerting that pages for real problems, and production-like staging environments for client platforms in banking, telecoms and insurance. Certified in AWS, Kubernetes and Security+, currently working toward AWS Solutions Architect Associate.

I like clean systems, honest runbooks, and learning the layer beneath the one I already understand.

0platforms deployed
0clouds · aws & gcp
0certifications
0years in it
roleTechnical Support Engineer / System Administrator
focusCloud infrastructure · CI/CD · reliability
cloudsAWS · GCP
certifiedAWS CCP · KCNA · Security+
basedNairobi, Kenya
Kui · the stack
// tools

What I reach for.

cloud · gcp

  • Cloud Run · Cloud SQL
  • Cloud Build · Artifact Registry
  • Cloud Tasks · Secret Manager
  • Cloud Armor · Cloud Monitoring

cloud · aws

  • EC2 · RDS · IAM
  • CodePipeline · CodeBuild · CodeDeploy
  • Secrets Manager · Systems Manager
  • EventBridge · CloudFormation

delivery

  • Docker (multi-stage, non-root)
  • Terraform
  • Release scripts · rollback
  • Git · CodeCommit

servers

  • Linux (Ubuntu)
  • Apache · reverse proxy · TLS
  • systemd · PM2
  • Node.js services (Next.js, NestJS)

databases

  • MySQL · RDS · Cloud SQL
  • Backups · PITR · regional HA
  • Migrations · connection pooling
  • SQL querying & troubleshooting

ops & security

  • IAM · least-privilege service accounts
  • Keyless CI (Workload Identity)
  • Alerting · Cloud Logging
  • Bash · Python
[ certified ] CompTIA Security+ 2025
[ certified ] KCNA · Kubernetes & Cloud Native Associate CNCF · 2025
[ certified ] AWS Certified Cloud Practitioner 2024
[ next up ] AWS Certified Solutions Architect – Associate planned
Kui · selected work
// case studies
01

Preparing a Cloud Run platform for launch

GCP · Cloud Run · Cloud SQL · Cloud Tasks · Terraform

Hardened a three-service platform before go-live: warm instances, regional HA database, a connection budget sized to the database tier, long-running AI requests moved onto a queue-backed worker, and a release pipeline that rehearses migrations and rolls back automatically.

WRITE-UP
IN PROGRESS
02

Cutting latency-alert noise

Cloud Monitoring · alerting · SLOs

Latency alerts were firing per revision and status code, so a few slow but expected requests paged on their own. Rebuilt the policy around service-wide p95 and tested it against seven days of production metrics: seven false incidents removed.

WRITE-UP
IN PROGRESS
03

Tracing a failed CodeDeploy release

AWS · CodeDeploy · PM2 · RDS

A production release failed validation because the API never opened its port. Traced it from the deployment check to process logs to a malformed database host in the environment config, then changed the deploy hooks so the same class of failure is caught early.

WRITE-UP
IN PROGRESS
Kui · experience
// roles
01

Technical Support Engineer / System Administrator

Dentsu Kenya
  • Sole infrastructure engineer for in-house web platforms (Next.js and NestJS), working with frontend and backend developers to take applications from code to production on AWS and GCP.
  • Run GCP production on Cloud Run and Cloud SQL: multi-stage Docker images in Artifact Registry, Cloud Build releases with migration rehearsal, a release lock and automatic traffic rollback, and Terraform for the service structure.
  • Prepared a platform for launch with warm instances, regional high-availability Cloud SQL, point-in-time recovery, connection-pool budgeting, a Cloud Tasks queue for long-running AI workloads, and a load balancer with Cloud Armor.
  • Configured alerting for uptime, errors, latency, database capacity and WAF blocks; rebuilt latency alerts around service-wide p95, removing seven false incidents in a seven-day replay of production metrics.
  • Build and run production-like AWS staging environments (EC2, RDS, CodePipeline, CodeBuild, CodeDeploy) for client platforms in banking, telecoms and insurance, so developers can test before client-owned production releases.
  • Troubleshoot live failures across application, server and cloud layers, including failed releases, stopped services and database configuration errors, and feed the fixes back into deployment scripts.
  • Manage access and secrets with IAM roles, per-workload service accounts, keyless CI, AWS Secrets Manager and GCP Secret Manager; administer client WordPress CMS platforms and their databases.
JUN 2022
→ PRESENT
02

IT Support / Web Developer

Ngamia Haulers
  • Provided first-line technical support for internal systems, applications and end-user devices; triaged and resolved hardware and software issues.
  • Assisted with deployments, QA testing and issue resolution; built a knowledge base of recurring issues to reduce repeat incidents.
MAR 2021
→ NOV 2021
Kui · background
// education
·

BSc. Business Information Technology

Strathmore University, Nairobi · Upper Second Class Honours
2017 → 2021
·

Digital Forensics & Threat Intelligence

Cybersafe Foundation · Autopsy, Wireshark, Burp Suite
CYBERSAFE
Kui · writing
Kui · say hello
// reach me

Quiet inbox, open door.

Email's the surest way to reach me. Happy to talk infrastructure, automation, security, or a role that needs someone steady.